Gnet Feedback gave us a competitive edge by helping us focus on building the features that were most important to our customers.
The Gnet Facebook application has made it incredibly easy for our customers to leave their feedback and suggestions, while visiting the our Facebook page.
Luke van Horn
Gnet Feedback gave us a competitive edge by helping us focus on building the features that are most important to our customers.
Thanks to Gnet Feedback, we've been able to track and resolve user submitted issues more effectively. We believe in great service, and my-feedback.co lets us deliver even as we grow.
Gnet Feedback has made it very easy for us to be responsive to our customers with limited support resources. The best thing I can say about the interface is that I rarely think about it - everything is just where I expect it to be.
My biggest fear is that I'll lose track of a customer support email. Gnet Helpdesk is awesome because it keeps all those issues organized in one place. I love that I can quickly see if we have outstanding requests without scrolling through pages of emails.
Employees feel empowered and engaged now that there's an easy way for them to submit ideas to the company.
Our users love being able to suggest their ideas, vote on others, and quickly get responses. We love the feedback which lets us build something people really want. It's win-win.
You guys are just amazing. Gnet Feedback gives me a lot to think about and my users ideas are incredible. I love it!